Articles on: General

Privacy policy

This Privacy Policy applies to the SMSolve website (smsolve.com) and applications, operated by SMSolve. We are dedicated to safeguarding your privacy. Your personal information is treated with the utmost confidentiality and will not be disclosed or sold to any third party unless legally required.

About SMSolve

SMSolve offers temporary disposable phone numbers for use on various websites and services, providing a layer of privacy by avoiding the need to disclose your real phone number. These numbers are suitable for short-term use (up to 20 minutes) and can only receive SMS messages. Charges apply upon successful message receipt.

Information Collection and Usage

SMSolve collects information to operate effectively, provide support, and enhance our services. Information collection occurs during registration, login, or usage of our services, based on your interactions.

Information You Provide

• Your Account: Creating an account requires your email, which serves as your username.
• Payments: To access paid services, we collect payment information via third-party providers, ensuring secure transactions with SSL encryption. We collect billing details for VAT compliance and invoicing.
• Customer Support: Interacting with our support team may involve sharing information about your service usage.

Information We Automatically Collect

• SMS Storage: Your messages are stored on our servers for continuity in service across devices or browsers.
• Device and Usage Data: We gather data about your device, operating system, browser, and IP address, alongside service usage diagnostics.
• Cookies: Cookies enhance your website experience. You can manage cookie settings in your browser.

Third-Party Information

• Service Providers: We work with third-party services for various operational needs while ensuring data protection.
• External Links: Our site may contain links to other websites, for which we are not responsible.
• Payment Processing: We use Stripe for secure payment processing, adhering to their privacy practices.

Use of Information

The collected information is used to manage our services, including service operation, customer support, and marketing. We also use data for security purposes and to comply with legal obligations.

Data Retention and Security

We retain your information as long as necessary to provide our services or until your account is deleted, adhering to legal and operational requirements. Our commitment to data security includes strict access controls and reliance on trusted third-party providers.

GDPR Compliance

For users in the European Region, GDPR rights include access to personal data, rectification, erasure, and more. We process information based on service provision, consent, legitimate interests, legal obligations, and protection of vital interests.

Updating and Deleting Your Information

Your information is stored until no longer necessary or until you delete your account. For inquiries about personal data or to exercise GDPR rights, please contact [email protected].